Useful Information

Internet access

You can connect to Wi-Fi in St David’s Hall using the ‘CardiffFreeWifi’ option. Upon selecting this from your device menu, open your Internet browser and you will be prompted to enter your personal details (name, email address and postcode). Please note that you will not be able to use this free Wi-Fi until you have provided these details.

There are two ways to access WiFi in the Cardiff University buildings. First, if you have Eduroam configured on your mobile device, you will be able to connect to WiFi by clicking on ‘eduroam’ from the list of wireless networks available.

Second, you can access Cardiff University Guest WiFi. To connect your mobile device:

1. Click on ‘CU-Visitor’ from the list of wireless networks available.

2. Click ‘I am here for a ‘Conference/School open day’ in the browser window.

3. Select ‘I don’t have a username and would like to register’.

4. You will be asked to register your name, email address, mobile phone number and enter the conference ID which is: ESCCardiff2017.

5. Click ‘Register’. You will then receive a text message with a username and password which you can then use to log in to the wireless network. If you do not receive a text within a few minutes, try switching your phone off and on again.

If you require assistance, please go to the registration desk.


Conference app

For the first time, the ESC is using a conference app which you can access on your Android or iOS phones and tablets. The app allows you to view and search the conference programme and select which sessions you are interested in attending. You can view the Tweets from the #EuroCrim2017 hashtag and access maps and information about the local area. To download the app, please visit and follow the instructions.


Conference identification badges

You will be issued with an official conference badge when you register in St David’s Hall. You must wear this badge at all times during the conference to gain access to the panel sessions and key events. Delegates not wearing a badge may be prevented from conference access.



We have a team of volunteers providing assistance throughout the conference. They will be wearing yellow t-shirts. Please do not hesitate to contact them if you require assistance.



Every building that is being used during the conference is wheelchair accessible. In Bute and Main Buildings a code is required to access the lift. Please ask one of our volunteers if you require assistance with this.



There is a cloakroom located in St David’s Hall on Level 2 next to the registration desk. You are welcome to leave your coats here while you are inside the building but it is not possible to leave luggage or other belongings here.


Luggage, belongings and lost property

Please ensure that you keep your luggage and belongings in a safe and secure place at all times, and do not leave them unattended. While there will be a security presence throughout the conference, Cardiff University and the ESC cannot be held responsible if any items are lost or stolen. Please report any items of lost property to the registration desk in St David’s Hall. Upon check-out, most hotels will allow you to store items of luggage in a locked room which can be collected later. If this option is available in your hotel then please make use of it. There will be an area located in the ground floor entrance of St David’s Hall for you to leave luggage but this will not be secure.


Quiet and Private Spaces

There is a multi-faith room located in St David’s Hall on Level 3 in Room 3.5. There will also be a multi-faith room available in the Glamorgan Building – please ask a volunteer for directions to this.

For those who wish to use a private space for breastfeeding or expressing, there will be rooms available in St David’s Hall and the Glamorgan Building. In St David’s Hall, please ask about this at the registration desk on Level 2 and in the Glamorgan Building please ask a volunteer who will show you where to go.


Conference Security

If you have any concerns about security during the conference then please contact the general security team on +44 (0)29 2087 4444.


Official conference language

The official language of the conference is English. Neither translation nor interpretation services are available.



In the United Kingdom the power sockets are of ‘type G’. The standard voltage is 230 V and the standard frequency is 50 Hz. If you are traveling from oversees, you will need a travel adapter. You can buy a travel adapter at Boots, 36 Queen street, Cardiff CF10 2RG.



The weather in Cardiff is very variable, so please make sure to check the weather forecast before coming to Cardiff.


Local time

The local time in Cardiff is UTC/GMT + 1 hour.